How Intelligence-Driven IT Documentation is Rewriting the Story of Information Sprawl
BY IT GLUE | June 30, 2023
How Intelligence-Driven IT Documentation is Rewriting the Story of Information Sprawl
Artificial intelligence (AI) is in demand across all industries. At its core, AI acts as a catalyst for digital transformation, enabling automation, optimization as well as intelligent use of data to accelerate time to value for organizations. However, most people are still unfamiliar with the implementation and the impact of AI. But one thing that is clear is that information has reached a saturation point.
For IT leaders, information sprawl is the result of the deployment of multiple point solutions managed separately by each domain, application, network, administration or infrastructure, resulting in a fragmented and siloed IT documentation infrastructure. Up to 70% of critical IT knowledge is lost due to personnel changes and IT professionals lose up to 25% of time searching for information in five or more fragmented systems. With no clear starting point to help manage an oversaturation of documentation, IT leaders find it difficult to combine the “puzzle pieces” of each IT silo into a holistic view of their entire IT. This leaves IT confused and overwhelmed.
Register for this webinar, “How Intelligence-Driven IT Documentation is Rewriting the Story of Information Sprawl” on July 13th, where we will discuss key insights into the building blocks to automate, consolidate and integrate with intelligent IT Documentation. Discover how to eliminate the noise of information sprawl and convert unstructured data from multiple information sources into structured, meaningful and actionable information.
Key topics for discussion will include:
- Analyze the drivers to adopt AI in IT service and operations and the pluses and minuses it can bring
- Look at the top strategies and solutions that leading IT organizations are leveraging to intelligently manage IT information sprawl
- Show key benefits that Aberdeen research has found for businesses that can control IT information
- How to build, share and ensure adoption of your SOPs and Knowledge Base
- How IT team is leveraging intelligence-driven IT documentation to reap the benefits of AI
- How to leverage intelligence-driven templates to jumpstart your IT Documentation
- How to turn ad-hoc human intelligence into shared intelligence
- How to cut out the noise of information sprawl
- Recommendations when considering intelligent document solutions including templates, integrations and more