IT Glue Shines in Capterra’s 2024 Value Report

We’re excited to announce that IT Glue has been recognized in Capterra’s Document Management Price Comparison Guide: A Capterra Value Report. This comprehensive report highlights top-rated document management solutions based on user feedback, showcasing the best software for value and functionality.

IT Glue is honored to receive standout ratings, including:

• Value for Money: 4.5/5
• Functionality: 4.5/5
• Overall Rating: 4.6/5

This acknowledgment underscores IT Glue’s commitment delivering best-in-class documentation features that offer both exceptional value and robust capabilities. As a trusted solution for managed service providers (MSPs) and IT professionals worldwide, IT Glue continues to help eliminate the pain and challenges of siloed tools and fragmented information by providing a unified, intelligent platform that drives unmatched efficiency.

Check out the grid below to see how IT Glue ranks alongside other top document management software solutions in terms of value for money and functionality.

Key feature and pricing callouts

Capterra’s report also highlights the robust feature set and flexible pricing options available with IT Glue. Here’s what the report called out:

Basic package features
Capterra’s report also highlights the robust feature set and flexible pricing options available with IT Glue. Here’s what the report called out:

• Unlimited organizations, documentation and client accounts
• Domain and SSL certificate tracking
• Access to the IT Glue library and asset template
• Access, audit and version control to ensure your documentation is secure and up to date
• Single Sign-On (SSO/SAML) support
• Automated account backup
• OTP generator, host-proof hosting and IP access control

Upgrading for more power
For businesses looking for Enterprise-level capabilities, IT Glue offers significant upgrades for $42 USD per user, per month (with a minimum of five users, billed monthly). The highest tier plan adds incredible value with features like:

• Automated workflows to streamline everyday operations
• Cooper Copilot, the AI engine in IT Glue that keeps documentation clutter-free and all assets interconnected
• Just-in-time provisioning for SSO to reduce administrative overhead
• Open API for connecting with third party tools beyond our native integrations 
• Custom SSL branding
• Customizable runbooks
• Embedded Office Cloud Editor

What our users are saying

Here’s a glimpse of the feedback we’ve received from our incredible users:

“It’s the best place to save passwords, contacts, documentation and everything. No more spreadsheets that can be compromised or not kept updated. The audit log is good too, so you can see who or when something was updated.”
— Rob G.

“IT Glue is awesome for documentation. Especially for me as part of a managed service provider. It’s well organized and you can easily look up passwords for every customer you might need.”
— Jonas K.

“I love the flexibility you have with the flexible assets and integration with Datto RMM. It makes your everyday job so much easier, and you get stuff done even quicker. Sharing specific assets and documentation directly with customers through MyGlue and collaborating on knowledge is a big plus!”
— Jeffrey V.

These testimonials highlight the ease, efficiency and security IT Glue brings to IT documentation, making it a vital tool for MSPs and IT teams managing IT environments for multiple clients.

What’s next?

If you’re already using IT Glue, we’d love to hear your thoughts. Leave a review on Capterra and help other IT professionals discover the benefits of streamlined documentation and IT management.

Interested in learning more about how IT Glue can elevate your documentation processes and boost productivity? Request a personalized demo today and experience firsthand why IT Glue continues to be a top choice for IT professionals worldwide.