Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

August 13
2019

Feature Release: Account-Based MyGlue Multi-Factor Authentication

BY IT Glue
Old standards for information security no longer make the cut. We want you to be confident that all login credentials
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August 1
2019

Supercharge Your Network Documentation: Using Network Glue and Network Detective Together

BY IT Glue
Documenting individual devices on your clients' networks can take up a lot of time, not to mention documenting all the
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July 19
2019

Using Risk Assessments in Sales

BY IT Glue
Last week, we highlighted how risk assessments bring value to your quarterly business reviews, but that’s not the only good
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July 15
2019

Using Risk Assessments in QBRs and SLA Reviews

BY IT Glue
Now that you’ve got a sense of how to track risk, and how to structure your risk assessments in your
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July 9
2019

Feature Release: Default Permissions for MyGlue

BY IT Glue
One of the most-requested features for MyGlue has landed! As of today, new passwords in MyGlue are going to be
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July 2
2019

RapidFire Integrates Network Detective Reporter Appliance with IT Glue

BY IT Glue
RapidFire Tools recently announced that they have built an API-based integration between their Reporter appliance and IT Glue. Reporter is
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June 27
2019

How to Structure Risk Assessments

BY IT Glue
What should a risk assessment look like? Risk assessments are a critical part of risk management. After all, you can’t
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June 25
2019

How to Track Risk

BY IT Glue
“I thought you were taking care of that!” When a client tells you that, you know you’re going to have
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June 18
2019

How to Address the Unique Risk of Privileged Accounts

BY IT Glue
How many privileged accounts do you administer? If you don’t know the answer, that’s not good. But you probably do
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March 21
2019

Feature Release: Bulk Security for Passwords

BY IT Glue
Managing your security information in IT Glue just got a whole lot easier with our latest Bulk Actions addition, Bulk
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