Quickly Audit Backup Health in IT Glue

Comprehensive backup documentation is critical for effective IT management and ensuring business continuity. Having detailed and well-organized backup documentation ensures that you can proactively protect your IT environments from today’s rapidly expanding threat landscape. That’s why IT Glue has focused on integrating with backup solutions like Datto Continuity, Datto SaaS Protection, Unitrends and Spanning. This brings all your backup information into a single, centralized location, allowing IT professionals like you to manage your backup information from across multiple solutions.

Intelligent and automated backup documentation

Building on our mission, we are excited to introduce a new development to the Datto BCDR integration that combines intelligence with automation to bring you IT peace of mind and new efficiencies in your operations. Leveraging our new AI engine, IT Glue Copilot, and more specifically, the Smart Create and Smart Relate functionalities, IT professionals can now get an interconnected view of their backup appliances and agents and an overall backup health overview in one pane.

These new features offer a smarter, more efficient way to manage and protect your data backups. They allow you to streamline your day-to-day tasks, proactively optimize your data backups and drastically enhance the troubleshooting processes — all at once.

Quick overview of appliance resources for optimal backup agent management

Historically, documenting individual servers and appliances can consume a considerable amount of your time as you do not want any human errors during the process. The information can also be hard to sift through in your original backup portal. This challenge becomes even more prominent when the volume of data and backup devices you manage grows continuously.

Leveraging the power of IT Glue Copilot, we have brought an intelligent backup documentation approach to the Datto Continuity integration to tackle this challenge. With the Smart Relate feature, powered by IT Glue Copilot, documenting and relating appliances and agents has never been easier. The feature enables IT professionals to put more tasks on autopilot so they can focus on more strategic initiatives.

Key benefits include:

• Seamless documentation: This feature documents Datto BCDR appliances and their respective agents, which are automatically related as well. It also brings in critical backup information, such as total disk space used and last backup.
• Automatic agent-appliance correlation: Smart Relate automatically correlates agents to their respective appliances, regardless of whether you manage a handful of devices or hundreds. This feature eliminates the manual effort of linking agents to appliances, saving time and reducing errors.
• Proactive storage optimization: Traditionally, IT professionals manually check every appliance and agent to understand if an appliance has sufficient volume or resources to manage assigned agents, consuming a considerable amount of their time. However, with this feature, IT professionals can now easily find out if an appliance is nearing its storage volume. If so, they can proactively add more resources to handle the agents, ensuring optimal data backup and recovery.
• Enhanced visibility: Easily scroll through the list of appliances to quickly identify unprotected or failed backups for each agent, bypassing the complexities of a backup portal.

Daily backup health audit

IT Glue Copilot’s Smart Create functionality introduces a streamlined approach to perform backup audits and ensure compliance.

Checking the backup status of devices across multiple clients is a tedious and time-consuming task that requires multiple hours per week. With the Datto BCDR Backup Health summary in IT Glue, IT teams can turn this into a five-minute task by having all important backup details consolidated in a single view. To facilitate this, Smart Create automatically creates and manages a new Backup Health flexible asset, compiling the most critical backup details in a single pane.

Key benefits include:

• Quick review: Effortlessly check details about Datto BCDR appliances, including total disk space as well as details of the related agents, such as any backup alerts, failed backups and unprotected volumes. 
• Global view: View at-a-glance backup details for all your appliances and quickly gain a comprehensive understanding of the most critical backup information of your managed environments. 
• Enhanced efficiency: Technicians can more efficiently monitor BCDR equipment and backup statuses from a single, easy-to-navigate platform that they are already used to consuming information from, reducing the need to log into the Datto portal repeatedly.

Speed up backup troubleshooting

Lapses in data backup can be critical because they can endanger all business-critical data as well as the business itself. These two new features ensure that no backup issues go unnoticed.

You won’t have to switch between different platforms to identify an issue — all critical backup information is consolidated and delivered to you in a single view. This also significantly speeds up the troubleshooting process, allowing technicians to quickly identify any issues related to the backup appliances and agents.

Easily manage your backup documentation with IT Glue

The enhanced backup documentation capabilities in IT Glue provide an ideal way to manage your backups and secure your IT infrastructure. By automating documentation and enabling the auto-relation of Datto BCDR appliances to agents with a Backup Health summary, IT Glue empowers IT professionals to optimize operations and ensure data continuity. This streamlines day-to-day tasks and significantly improves troubleshooting, allowing professionals to focus on delivering superior service to their clients. Embracing these innovative tools to streamline your backup management helps you stay ahead in the ever-evolving IT landscape.

Learn more about these features and how to set them up at this Knowledge Base link.

IT Glue is an award-winning, SOC 2-compliant documentation management platform that can help you streamline your IT operations and make the most out of your IT environment. With over 100 integrations to bring in your critical IT information and an intelligence-driven framework and structure to help standardize your processes, IT Glue will help you take your IT documentation to the next level.

Want to discover how to simplify your IT management and unlock the exponential efficiencies of your IT environment? Get a demo now.