Network Glue Use Cases #2 – Access for Everyone
BY IT GLUE | August 26, 2019
If you’re already using IT Glue as your MSP’s documentation solution, you know how important it is that everyone has the information they need, when they need it. The same is true for all the bits and pieces that make up your clients’ networks.
Network Glue automatically collects the components of a client’s network, brings it into IT Glue, and automatically updates just in case there are any further changes to the network. This reinforces IT Glue as the go-to source of client information, mitigating the need to add another piece of tech to your stack. This centralized hub for information ensures that everyone on your team has access to client network information.
No matter if it’s a client-dedicated technician, an on-call worker who does rotations, or someone working onsite who’s unfamiliar with the client’s network, all the need-to-know information is right there for those who need to know. If a problem ever arises, anyone on your team can deliver immediate service and troubleshoot problems using complete and accurate information.
Simply access Network Glue in the IT Glue app, and use the network diagram as a launchpad for your team to view all configurations and related information. If you need to search for a specific device type or drill into a specific location, you can easily single out the information you need and all on the same screen.
Say goodbye to the days when unique client network information was confined to only a few technicians who had physically been to that client’s office.
Sign up for a free trial of Network Glue here.
IT Glue is an award-winning documentation platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters – growing your business.
