Pricing 2018-02-15T09:59:32+00:00

Unrivaled Value

Unleash innovation and grow your MSP with our award-winning IT documentation management platform. Enjoy unlimited onboarding and consulting, and world-class support. Plus, there are no contracts so there’s no risk.

Freeing your mind has never been so easy!

Time vs money
Basic
$
19/user

Unlimited OrganizationsUnlimited DocumentationUnlimited Client AccountsDomain & SSL Certification TrackingIT Glue Library & Asset TemplateAccess, Audit and Version Control1 Data Source1-Way PSA/CRM SyncGlueConnectEngagementWorkflowsIT Glue API AccessInterface BrandingSingle Sign-On (SSO/SAML)Premier SuccessRunbooks

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Select
$
29/user

Unlimited OrganizationsUnlimited DocumentationUnlimited Client AccountsDomain & SSL Certification TrackingIT Glue Library & Asset TemplateAccess, Audit and Version Control2 Data Sources2-Way PSA/CRM SyncGlueConnectEngagementWorkflowsIT Glue API AccessInterface BrandingSingle Sign-On (SSO/SAML)Premier SuccessRunbooks

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Enterprise
$
39/user

Unlimited OrganizationsUnlimited DocumentationUnlimited Client AccountsDomain & SSL Certification TrackingIT Glue Library & Asset TemplateAccess, Audit and Version ControlUnlimited Data Sources2-Way PSA/CRM SyncGlueConnectEngagementWorkflowsIT Glue API AccessInterface BrandingSingle Sign-On (SSO/SAML)Premier SuccessRunbooks

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5-user minimum. There is a one-time $495 activation fee on all subscriptions.

Frequently Asked Questions

What are users? 2017-12-15T17:00:21+00:00

Users are any person with access to your IT Glue with read & write permissions, or staff with read-only access to all organizations. This typically includes your internal staff and any trusted external collaborators, such as contractors or other IT staff.

What are organizations? 2017-12-15T17:00:49+00:00

Organizations are unique containers for your IT documentation, which provide a secure framework for limiting access. For example, you may limit an external collaborator to only have access to a single (or a select few) organizations. For most IT providers, you will manage a large number of unique documentation sets contained in an Organization. For enterprise IT, you may operate only within a small number (or even a single) Organization.

What third-party platforms do you integrate with? 2018-01-30T17:29:07+00:00

IT Glue is integrated with a host of PSA and RMM applications, Lucidchart, Datto, Warranty Master, and more. See Integrations for more details.

How safe is my information with IT Glue? 2018-01-30T17:30:20+00:00

We’re global market leaders for a reason. IT Glue has invested significantly in the privacy and security of your data. Visit our Terms of Service and Privacy Policy pages for more information .

How will my subscription be billed? 2017-12-15T17:03:18+00:00

IT Glue is a convenient monthly subscription in US Dollars (USD). Your credit card will be billed monthly and renew based on your sign-up date. Any applicable taxes will also be charged in USD.

How do I upgrade, downgrade or cancel? 2017-12-15T17:03:45+00:00

You can access your billing and plan details under the Account top-level navigation item while in-app anytime. This access is limited to users with Administrator permissions.

Can the one-time activation fee be waived? 2017-12-15T17:04:16+00:00

Our one-time activation fee cannot be waived. This initial fee, along with the monthly subscription fees, have been carefully designed to ensure our award-winning services and platform continue to meet and support your needs.

Is there an on-premises version of IT Glue? 2017-12-15T17:04:41+00:00

IT Glue is available strictly as a software-as-a-service (SaaS) platform. We don’t offer, nor do we plan to offer, an on-premises version.

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