Pricing2018-10-31T07:05:49+00:00

Unrivaled Value

Unleash innovation and grow your MSP with our award-winning IT documentation management platform. Enjoy unlimited on-boarding and consulting, and world-class support. Plus, there is no contract required so there’s no risk.

Freeing your mind has never been so easy!

Time vs money
Basic
$
19/user 5 user minimum
Unlimited Organizations Unlimited Documentation Unlimited Client Accounts Domain & SSL Certificate Tracking IT Glue Library & Asset Template Access, Audit and Version Control 1 Data Source 1-Way PSA/CRM Sync GlueConnect Engagement Checklists Flags NEW GlueFiles NEW IT Glue Academy NEW Workflows IT Glue API Access Custom SSL Branding Single Sign-On (SSO/SAML) Premier Success Runbooks
BOOK A DEMO
Select
$
29/user 5 user minimum
Unlimited Organizations Unlimited Documentation Unlimited Client Accounts Domain & SSL Certificate Tracking IT Glue Library & Asset Template Access, Audit and Version Control 2 Data Sources 2-Way PSA/CRM Sync GlueConnect Engagement Checklists Flags NEW GlueFiles NEW IT Glue Academy NEW Workflows IT Glue API Access Custom SSL Branding Single Sign-On (SSO/SAML) Premier Success Runbooks
BOOK A DEMO
Enterprise
as low as
$
39/user No user minimum. 90-day money-back guarantee.
Unlimited Organizations Unlimited Documentation Unlimited Client Accounts Domain & SSL Certificate Tracking IT Glue Library & Asset Template Access, Audit and Version Control Unlimited Data Sources 2-Way PSA/CRM Sync GlueConnect Engagement Checklists Flags NEW GlueFiles NEW IT Glue Academy NEW Workflows IT Glue API Access Custom SSL Branding Single Sign-On (SSO/SAML) Premier Success Runbooks

Prices are per user, per month. There is a one-time $495 activation fee on all subscriptions.

Frequently Asked Questions

What are users?2018-03-26T13:11:39+00:00

Users are any person with access to your IT Glue with read & write permissions, or staff with read-only access to all organizations. This typically includes your internal staff and any trusted external collaborators, such as contractors or other IT staff.

What are organizations?2018-03-26T13:11:39+00:00

Organizations are unique containers for your IT documentation, which provide a secure framework for limiting access. For example, you may limit an external collaborator to only have access to a single (or a select few) organizations. For most IT providers, you will manage a large number of unique documentation sets contained in an Organization. For enterprise IT, you may operate only within a small number (or even a single) Organization.

What third-party platforms do you integrate with?2018-03-26T13:11:38+00:00

IT Glue is integrated with a host of PSA and RMM applications, Lucidchart, Datto, Warranty Master, and more. See Integrations for more details.

How safe is my information with IT Glue?2018-03-26T13:11:38+00:00

We’re global market leaders for a reason. IT Glue has invested significantly in the privacy and security of your data. Visit our Terms of Service and Privacy Policy pages for more information .

How will my subscription be billed?2018-03-26T13:11:37+00:00

IT Glue is a convenient monthly subscription in US Dollars (USD). Your credit card will be billed monthly and renew based on your sign-up date. Any applicable taxes will also be charged in USD.

How do I upgrade, downgrade or cancel?2018-03-26T13:11:37+00:00

You can access your billing and plan details under the Account top-level navigation item while in-app anytime. This access is limited to users with Administrator permissions.

Can the one-time activation fee be waived?2018-03-26T13:11:36+00:00

Our one-time activation fee cannot be waived. This initial fee, along with the monthly subscription fees, have been carefully designed to ensure our award-winning services and platform continue to meet and support your needs.

Is there an on-premises version of IT Glue?2018-03-26T13:11:36+00:00

IT Glue is available strictly as a software-as-a-service (SaaS) platform. We don’t offer, nor do we plan to offer, an on-premises version.

What Our Partners Are Saying

world map
Scott Huotari

President, Creative Computer Solutions, Inc.
“Our engineers love the system and keep finding new, great, innovative ways to use the tool.”
Andrew Doria

Managed Service Technician, Lattis Networks
“I never realized how much I enjoyed documentation until IT Glue!”
Andrea Gatley

Technology Evangelist, Alpha Dog Systems
“We've gone from 30 minutes to find a specific computer login/password, to under a minute. What a fantastic timesaver. Worth every penny!”
Stephen Gibson

Director, After Dark Technologies
“When IT Glue was announced at our workplace there were immediate cheers and weeks later I'm still getting pats on the back for bringing IT Glue on board.”
Andrew Bremner

CTO, B-Logic
“IT Glue has successfully managed to create a formalized but highly flexible means of capturing site documentation that is fun at the same time. The team love it - great job!”
Leigh Brotherston

CIO, Connectnet
“Bye bye to "SharePoint + Wiki + KB + Word + missing info + staff not updating things + "It's documented in the software.”
Jeffrey Bowles

Partner Manager, ACT360
“IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend it to anyone in the IT industry that wants to share knowledge.”
Eric Hall

Vice President & CTO, Amaxx Inc.
“It’s now part of my CORE 4 can't do business without it!”
Raum Sandoval

Technical Services Manager, George Jon Inc.
“IT Glue has helped bridge the gap not only between our systems and tools, but also communication between technicians and teams.”
Matt Weaver

Owner, Agile Business Systems
“If I had this years ago, I guarantee I would be 10x as big and 20x as profitable. IT Glue has made running this business fun again.”
Paul Vedder

Managing Director, VXIT Services
“We love IT Glue's search feature - it's intuitive and just what we look for in a system that puts information at our fingertips. Thanks IT Glue!”
Brendon Liner

Founder & VP, Nology Networks
“IT Glue is the first screen our employees open in the morning and the last one they close at night.”
Marcus Evans

Sales Manager, BLUE Profile Limited
“IT Glue has enabled our business to react quicker, be more agile and more importantly be a lot more efficient in our day to day operations.”
Simon Mørch

Team Leader, Skan Data
“Each day we use it, it gets better and better.”

What Our Partners Are Saying

“Our engineers love the system and keep finding new, great, innovative ways to use the tool.”

Scott Huotari, President, Creative Computer Solutions, Inc.

“I never realized how much I enjoyed documentation until IT Glue!”

Andrew Doria, Managed Service Technician, Lattis Networks

“We’ve gone from 30 minutes to find a specific computer login/password, to under a minute. What a fantastic timesaver. Worth every penny!”

Andrea Gatley, Technology Evangelist, Alpha Dog Systems

“When IT Glue was announced at our workplace there were immediate cheers and weeks later I’m still getting pats on the back for bringing IT Glue on board.”

Stephen Gibson, Director, After Dark Technologies

“IT Glue has successfully managed to create a formalized but highly flexible means of capturing site documentation that is fun at the same time. The team love it – great job!”

Andrew Bremner, CTO, B-Logic

“Bye bye to “SharePoint + Wiki + KB + Word + missing info + staff not updating things + “It’s documented in the software.”

Leigh Brotherston, CIO, Connectnet

“IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend it to anyone in the IT industry that wants to share knowledge.”

Jeffrey Bowles, Partner Manager, ACT360

“It’s now part of my CORE 4 can’t do business without it!”

Eric Hall, Vice President & CTO, Amaxx Inc.

“IT Glue has helped bridge the gap not only between our systems and tools, but also communication between technicians and teams.”

Raum Sandoval, Technical Services Manager, George Jon Inc.

“If I had this years ago, I guarantee I would be 10x as big and 20x as profitable. IT Glue has made running this business fun again.”

Matt Weaver, Owner, Agile Business Systems

Awards

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