Digital Transformation in Your MSP

Webinar

This Autumn a new batch of university graduates will enter the jobs market. This is great news, especially as the European Commission estimates that, by 2030, the EU will have a shortage of 8 million ICT specialists. Yet recruiting and retaining talented staff requires more than just raising salaries. It’s clear that an employer’s working environment must be enticing to both attract and retain talent – and increasingly MSPs are looking at innovative technologies for help.

In this session, we look at how IT documentation platforms can assist with critical parts of the employment process. From helping with onboarding, knowledge transfer and establishing best practices – along with tools to aid managers in planning career development and structured training programs for staff. The session also looks at how to operate on an international scale – especially with more staff working entirely remotely.

Drawing on real-world examples, this session offers guidance on the practical steps needed to help win the race for talent and, explore key solutions including document management platforms to help guide the process and to consolidate the knowledge base, in one easy place.

Key takeaways will include:

  • Day one: Onboarding best practice for local and remote workers.
  • Building knowledge transfer as a core function and using the proper solutions to manage
  • Staff assessment and key metrics to help drive development.

Watch Now!

Fill in the form to watch this webinar

April 19, 2024

How to Standardize Configuration Management

Configuration management is essential because it keeps all parts of a company’s IT system working smoothly and correctly, even as changes occur. It’s akin to having a detailed map of all the routes and stops in a city’s bus system, ensuring that everything connects well and runs on time. Companies rely on this to prevent […]

Read Article
April 17, 2024

How to Streamline IT Operations in Educational Institutions

Managing IT operations within educational institutions not only presents a set of unique challenges but also opportunities for significant improvement and innovation. From dealing with resource constraints, like limited budgets and staffing shortages, to addressing the critical issue of cybersecurity, the hurdles are substantial. In this post, we’ll delve into the common pain points of […]

Read Article
April 02, 2024

SharePoint vs. IT Glue: The True Cost of IT Documentation

Efficient IT documentation is essential, now more than ever, as digital infrastructure has become critical for business success. The reliance on technology means keeping up with an overwhelming amount of documents — a task that becomes particularly challenging with general-purpose tools like Microsoft SharePoint. Although SharePoint has its strengths across various business areas, it doesn’t […]

Read Article
April 01, 2024

Leveraging Microsoft Integrations With IT Glue for Enhanced IT Management

Managing the variety of tools and solutions in an IT environment can often feel overwhelming. However, by pairing IT Glue with Microsoft solutions, you can significantly streamline your entire IT operation. Think of it as upgrading from a cluttered desk to a well-organized digital workspace. Today, we’re going to show you how this powerful integration […]

Read Article