MSP How to: Solve a Ticket in Under 1 Minute

MSP How to: Solve a Ticket in Under 1 Minute

2018-09-20T11:34:32+00:00

Join the first in our ‘MSP how to’ webinar series where we show you how it is possible to find all the information you need to solve a ticket in under one minute!

During this webinar, we take you on a deep dive into the IT Glue solution and, through live demos, show you exactly how it helps over 4,500 organisations increase service desk efficiency and reduce the time it takes to solve tickets.

For those of you that don’t already use IT Glue, you can build on this webinar by joining one of our Roadshows and having a go yourself in one of our interactive sessions.

The webinar will cover:

  • How your team can meet SLAs quicker and pass these benefits on to the customer
  • How, even when needing escalation, IT Glue keeps tickets moving and prevents them from getting ‘stuck’
  • How each feature in IT Glue contributes to saving time and boosting your bottom line

Date: Thursday 13th September 2018
Time: 11:00 am BST
Duration: 45 mins

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We don’t just want to improve your documentation, we want to help you become a stronger, leaner MSP. If long-term success is part of your vision, you might also be interested in some of our other resources to help you run your MSP better, and find new revenue opportunities.

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